Security and privacy

Where your data is hosted

Servers and database are hosted in the European Union. The analysis of email content is entrusted to Mistral AI, a French company independent of the major US providers, and carried out in the European Union. Only a few providers (payment, sending of reports, DNS) may process data outside the EU, under the safeguards described in the privacy policy.

Who can read your emails

No one but you. The content of your messages is processed only by the AI, automatically: no one on the MyCleark team, support included, has access to it. The AI reads the text of your emails for the duration of the analysis, and it is not stored in plain text afterwards. Only the sender, the subject, a short excerpt and the classification result are kept, as long as your mailbox is connected, to build your digests.

What the AI can and cannot do

• It classifies each email by category and assigns it a priority score
• It generates the daily and weekly digests sent automatically
• It never sends an email on your behalf and never replies to anyone for you
• It is never trained on your data: training is technically disabled in our Mistral AI console

Permissions actually requested

Connecting your mailbox requests limited access to read and organize your emails (sorting) and to your calendar, for the appointments MyCleark creates in it. This is not full access to your email account.

Your rights and how long data is kept

GDPR compliant: explicit consent when you connect, and a right to erasure you can exercise at any time from your account. Deleting an account erases the processed emails, the mailbox access and the related automations. One documented exception: the trial history (with no email content) is kept for 3 years after deletion, for the sole purpose of limiting abuse through repeated trial periods. Full details on the data and retention periods in our privacy policy.